仕事概要
| 職種 | 営業、事務、企画、物流系／コールセンター、カスタマーサポート |
|---|---|
| 業種 | 医療／ 医薬品 |
| 雇用形態 | 未分類 |
| ポジションレベル | 本部長/経営層レベル |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 | |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
Job Details
Position : Technical Support Manager
Reporting to : COO
Work Location : Gurgaon
Responsibilities :
He or She will take responsibility of Instructions for reagents to customers, equipment maintenance, troubleshooting for IVD Products.
• Working with customers/employees to identify computer problems and advising on the solution
• Logging and keeping records of customer/employee queries
• Analysing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems themselves
• Working with field engineers to visit customers/employees if the problem is more serious
• Testing and fixing faulty equipment
Requirements :
■Customer Support experiences for IVD Equipment.
■Working Experiences in IVD company.
面接について
連絡先
Technical Support Manager - Medical -
RGFタレントソリューションズ株式会社
7 〜 13 Lakhs
