仕事概要
| 職種 | ITエンジニア（SE、Web、ゲーム）／SE（上流工程、セールス） |
|---|---|
| 業種 | 電気、電子、機械／ 自動車、自動車部品 |
| 雇用形態 | 未分類 |
| ポジションレベル | 本部長/経営層レベル |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 | |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
Company Overview
Japanese Trading MNC
Job Description
Diagnose and troubleshoot technical issues
Ask customers targeted questions to quickly understand the root of the problem
Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue
Properly escalate unresolved issues to appropriate internal teams
Provide prompt and accurate feedback to customers
Refer to internal database or external resources to provide accurate tech solutions
Prioritize and manage several open issues at one time
Follow up with clients to ensure electrical parts are fully functional after troubleshooting
Prepare accurate and timely reports
Document technical knowledge in the form of notes and manuals
Maintain jovial relationships with clients
Negotiation with local suppliers and quality check of delivery.
Requirements
01
面接について
連絡先
Senior Executive/Assistant Manager - Technical Support (FA & VONA)
RGFタレントソリューションズ株式会社
7 〜 9 Lakhs
