仕事概要
職種 | 技術職(販売、設計、開発、生産管理)/販売、メンテナンス |
---|---|
業種 | 電気、電子、機械/ 機械、設備、プラント |
雇用形態 | 未分類 |
ポジションレベル | 本部長/経営層レベル |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 | |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
Company Overview
One of the leading Japanese MNC
Job Description
Responsible for Industrial Engines Service complaint monitoring, resolution and provide required support.
• Responsible for developing and expanding service network in East and related area for Engine and FIP.
To implement “Service Duties” at dealers end, and monitor dealers profitability.
• To ensure availability of trained service technicians at Service Distributor’s end with respect to engine population.
• Regular monitoring of spare parts availability at dealership.
• To do Warranty Case analysis under warranty claim settlement Policy.
• Regular visit to Customers (End User) and OEM to understand the service lacunas and business generation for Spare parts.
• To maintain proper sale Channel right from PO, Material tracking/delivery and Payment follow-up.
• Responsible to provide Training to dealer employees and OEM Engineers.
• Coordination with channel partners and other stake holders for timely complaints resolution.
• Clearly and professionally interact with customer, regarding status of complaint resolution, on a daily basis.
• Develop strong relationships with the key stakeholders and customers
Requirements
B. Tech/ B E- Mechanical degree is essential • Previous 3-4 years of experience
• Previous relevant experience is essential
• Excellent computer proficiency (MS Office – Word, Excel and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Additional Job Information
Travel:
• Approximately 40% of time ( Including Bangladesh)
面接について
連絡先
Service and After Sales Engineer
RGFタレントソリューションズ株式会社
4 〜 5 Lakhs