仕事概要
職種 | ITエンジニア(SE、Web、ゲーム)/SE(上流工程、セールス) |
---|---|
業種 | 医療/ 医薬品 |
雇用形態 | 未分類 |
ポジションレベル | 本部長/経営層レベル |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 | |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
Job Details
Position : Customer Service Asst Manager
Reporting to : Head of Customer Support
Work Location : Chennai or Hyderabad (From Home)
Responsibilities :
He or She will take responsibility of Instructions for reagents to customers, equipment maintenance, troubleshooting for Medical Products.
• Working with customers/employees to identify computer problems and advising on the solution
• Logging and keeping records of customer/employee queries
• Analysing call logs so you can spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems themselves
• Working with field engineers to visit customers/employees if the problem is more serious
• Testing and fixing faulty equipment
• Training for Distributor
Requirements :
■Customer Support experiences
面接について
連絡先
Technical Support Manager Bangalore- Medical Equipment
RGFタレントソリューションズ株式会社
6 〜 9 Lakhs