Asst Manager E-Commerce- Digital Marketing

Company Overview
One of the Leading Japanese MNC into Retail Chain

Requirements
Online Store Operations
•Responsible for the website platform management on a daily basis across all brand sites
•Ensure functionality of all e-stores on a daily basis by doing website checks and test orders and monitoring error logs on all systems in the E-Commerce Infrastructure (MartJack, QOR3, NetSuite, RetailPro, WMS, NinjaVan, WorldPay, Tealium, ASICS ID)
•Responsible for all applicable order transfers in MartJack system on a daily basis
•Responsible for all applicable order cancellations in MartJack system on a daily basis
•Report on E-Commerce KPIs (Sales, conversion rate, traffic etc) and activities for all e-stores across all brand sites on a daily, weekly, monthly, quarterly and yearly basis
•Competitor monitoring reporting on a monthly basis and to suggest improvements for an optimum customer experience to increase sales

Additional Job Information
•Minimum 3-4 years of proven experience with E-Commerce site operations in the areas of content management, front-end store online operations, website reporting and customer service
•Experience with marketplaces management a major plus eg. Marketplaces
•Experience with web analytics (preferably Google Analytics) a plus
•Experience with Microsoft Excel and formulas
•Fluent in English written and oral
•At least 1 year of experience in selling and managing product offerings on a good mix of branded sites and major e-marketplaces in either a previous job or personal capacity
•Some knowledge on the E-Commerce industry
•Good with Microsoft Excel and numbers
•Must have a strong command of English
•Must have strong interest and keep ahead of online selling trends

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