IT support Executive

Designation: -     Executive –IT Support

Experience: -       01+ Years

Work Location:  Chennai

 

Desired Skills

1. Male candidates only.  

2. Age: Below 25-28 years old  

3. Good communication skills in English

4. Must be a Hard Worker.

IT Support Duties and Responsibilities

·         Install and configure software and computer systems.

·         Troubleshoot and resolve issues with software or hardware.

·         Walk colleagues or clients through steps to help them resolve their technical problems.

·         Maintain procedures and reports that provide technical support to the entire organization.

·         Analyze records and logs to spot underlying trends and potential issues.

·         Support the implementation of new solutions or applications.

·         Establish accounts for new users and assist with password or login problems.

·         Test, evaluate, and make decisions about new technology for the business.

·         Participate in business-wide meetings to provide insight into technical requirements.

·         Able to handle multiple tasks like below apart from IT Duties

·         Purchasing of new Mobiles, Laptops, Sim Cards, Data Cards, Data Plan Changes, etc.

IT Support Requirements and Qualifications

·         Candidate need to have a bachelor’s degree / Masters in computer science or a related field.

·         1+ years of experience in a technical support role.

·         Certifications are preferred, but not required.

·         Working knowledge and expertise with a variety of software, hardware, and applications.

·         Willingness to solve complicated problems and see projects through to completion.

·         Analytical skills to study problems and records and identify solutions.

·         Team-oriented attitude to help other colleagues and departments with technical problems.

·         Strong interpersonal communication and relationship-building skills.

·         Ability to manage time and effectively prioritize numerous projects at one time.

·         Willing to travel all over India when support required

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