Customer Support-Electronic Industry

Position : Customer support Executive

Reporting to : Manager 

Work Location: Chennai

Responsibilities:


      i.        USSO Database – Inquiry, Maintenance and Usage – CCF; X-Ref; Article Master; Article Supplier Master; Price File / Price Zone;

     ii.        Quotation System – Murata Part No Conversion; Price Draft; Check TP/FP; Check PPT; Create Quotation.

    iii.        Special Price Request / Special Price Information.

   iv.        Global Sample Request.

    v.        Spirit System – Inquiry.

   vi.        USSO System –

·         Sales Order Handling – Order Entry/Input; Order Amendment/ Backlog Changes; Sales Order/Backlog Inquiries; Schedule Expedition; Order Cancellation.

·         Shipment Handling – Stock Allocation / Reallocation; Pick note;

·         Stock Handling – Stock Movement;

  vii.        Liaison with Customer and other affiliates.

 viii.        Other Assignments as assigned by the Office Manager.

 

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