If you hear the name “Roppongi”, you’re first thoughts are probably “it’s a place filled with clubs, bars and other entertainment that supports night life scene.”Despite this however, we took on the challenge of introducing you to the excitement that Roppongi in the day time has to offer.
Basics of business communication! The “HoRenSo” of Japanese companies
The importance of “HoRenSo” in business communication in Japanese companies comes up often. “HoRenSo” is short for “houkoku” (report), “renraku” (contact), and “soudan” (consult) and are the basics to smooth progress in business. This article will explain the concept and importance of “HoRenSo”.
Hokoku (Report)
Reporting refers to keeping your superiors up to date about the tasks given to you, during and upon completion of it. Subordinates report to their superiors or junior employees report to their senior colleagues. For example, a subordinate informing their superior of a complaint a client has made is a form of reporting. If this does not occur, the situation will only grow worse.
Renraku (Contact)
Contact refers to informing those involved briefly about their duties or work. There are no personal opinions or assumptions involved. Unlike reporting, contact is initiated by anyone regardless of position. For example, informing other participants you will be late for a meeting is a form of contact. Failure to contact will create troubles for the people involved and other believe you to be untrustworthy.
Soudan (Consult)
Consult refers to asking your superior or a colleague for their opinion and advice for reference if you have trouble in making a decision. For example, if a project is not progressing as planned and you do not consult with a superior, you may be unable to increase in staff or revise the schedule in response to the delay. This may cause the company to make a loss as a result.
In Japanese companies, “HoRenSo” is considered common sense. It is an important concept which betters teamwork, allows smoother progress in work, and leads to decreases in mistakes. It is important to keep it in mind.
Read more about Japanese recruitment information, see Japanese-Jobs.com ( https://jp.japanese-jobs.com/en).
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